We offer door-to-door delivery. Our logistics team will deliver items directly to your specified address (including indoor placement; complex floors can be discussed). No self-pickup is required.

After order confirmation and full payment, the total lead time is 35–45 working days, including both production and delivery. You will receive further logistics updates.

Shipping fees and delivery methods are clearly shown on the checkout page with no hidden charges. You may review and confirm all costs before payment.

Yes, you can track your order in real time.Once shipped, we will send a tracking link and tracking code to the email you provided at checkout. Simply click the link to view the latest delivery status.

We support global door-to-door delivery.For specific serviceable areas, remote locations, and cross-border details, please check the checkout page or email us at support@uhomefurniture.shop.

We provide one-stop service including door-to-door delivery, indoor placement, unpacking, furniture positioning, and packaging removal.

• The package must be signed for by an adult aged 18 or above.
• Please inspect the outer packaging for damage, and check for obvious dents or missing items before signing.
• Once signed, you are deemed to have no immediate objection to the appearance and quantity of the goods.

If you find damage, missing parts, or quality issues after receiving your order, please contact customer service with clear photos and your order number within the specified time 14 business days. Inquiries can be sent to: support@uhomefurniture.shop.Requests submitted after the deadline will be handled in accordance with the normal usage and warranty policy.

No.
Once the order is confirmed (payment completed), no returns or exchanges of any kind will be accepted.
Please double-check before ordering: dimensions, color, specifications, material, and space compatibility to avoid incorrect orders.

Please contact our official customer service within 14 days of delivery by email:
support@uhomefurniture.shop
Your email must include:

• Order number
• Clear photos of damage or quality issues
• Description of the problem

After verification, we will provide free repair or free replacement of parts/components.

Quality issues reported beyond 14 days will no longer be handled as damage claims.
All such cases will be processed in accordance with the warranty policy.
For inquiries, please email: support@uhomefurniture.shop